Support
Get help with Screen Reader Guide
Get help resolving course, progress, or certificate issues, and send feedback when something in the guide is unclear, outdated, or inaccessible.

Using the course
The course is free and does not require an account. Use the lesson sidebar or course overview to move through the lessons, screen-reader guides, practice exercises, knowledge checks, final exam, and optional certificate flow.
- Lesson progress is stored in your browser.
- Knowledge checks are repeatable self-checks, not formal grades.
- The final exam is open-book, unproctored, and can be repeated.
- Clearing site data, using another browser, or switching devices may reset local progress.
Progress and certificates
Passing the final exam unlocks the optional certificate page in the same browser. If the certificate page stays locked after you pass, check that browser storage is enabled and that you are using the same browser and device.
The certificate purchase is optional. It confirms course completion and a passing exam result; it is not professional accreditation.
Payments and policies
Paddle processes certificate payments, taxes, receipts, and refunds as Merchant of Record. For purchase details, read the Terms, Privacy policy, and Refund policy.
Contact support
Choose the closest subject so the message is easier to review.
- Course or progress issue
- Certificate issue
- Payment or refund issue
- Accessibility issue
- Content correction
You can also email [email protected].
Accessibility feedback
If Screen Reader Guide itself creates an accessibility barrier, please report it. Include the assistive technology, browser, operating system, and the task you were trying to complete.